SIM swaps and number porting

What is it?

A SIM Swap, or number porting, occurs when a criminal clones your SIM card or number to intercept your messages, One Time PINs (OTPs) or account information.

How can you protect yourself?

When your SIM card is cloned, or your number is ported, it will render the SIM card in your phone useless. Therefore, if you notice that you are suddenly not receiving any calls or messages (especially if you are transacting online and should be receiving OTPs or notifications), or your cell service isn’t available, check with your mobile service provider immediately.

      UAP Insurance S.Sudan is a subsidiary of the UAP Old Mutual Group, EA, which is part of Old Mutual Limited (OML) a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 12 countries.