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      How do I get in touch?Get in touch with us by calling our Toll Free Customer Helpline: 2111 or our telephone number +211 920 900 000 and +211 912 112 211. You can also email us at UAPSouthSudan@uap-group.com or InfoSS@uap-group.com.

      If you want to visit our branch or mail us, you can use our address: UAP Equatoria Tower, Hai Neem, Malakia-Juba Road, Juba, South Sudan or P.O Box 201, Juba, South Sudan.
      What information do I need to claim?When reporting a claim, it is helpful if you have the following:
      • Your policy number;
      • The date the loss occurred;
      • The address of the loss location;
      • A brief description of the loss; and
      • The contact information for third parties involved

      If you need more help, please visit our Get Help page.


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      Want to know more about our forms?We have answered a few questions you might have and provided forms you might need.
      UAP Insurance S.Sudan is a subsidiary of the UAP Old Mutual Group, EA, which is part of Old Mutual Limited (OML) a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
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